Privacy Policy

    Effective Date: May 6, 2026
    Business Name: Cayman Renovations
    Website: https://caymanrenovations.com
    Email: info@caymanrenovations.com
    Phone: 345-326-7604
    Address: Cannon Place, George Town, Cayman Islands

    1. Introduction

    Cayman Renovations respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect personal information when you visit our website, contact us, request a quote, book a consultation, or use our renovation and contracting services.

    This Privacy Policy applies to personal information collected through our website, email, phone, WhatsApp or text communications, social media pages, forms, consultations, site visits, quotes, contracts, invoices, and service delivery.

    2. Who We Are

    Cayman Renovations provides renovation, remodeling, repair, improvement, and related contractor services in the Cayman Islands.

    For the purposes of applicable data protection law, Cayman Renovations is responsible for the personal information we collect and use in connection with our business operations.

    3. Personal Information We May Collect

    We may collect the following types of personal information:

    Contact Information

    This may include your name, phone number, email address, property address, mailing address, and preferred contact method.

    Project Information

    This may include details about your renovation request, property type, project location, budget range, measurements, photographs, videos, drawings, design preferences, site conditions, access details, and contractor requirements.

    Communication Information

    This may include messages, emails, call notes, appointment details, consultation records, quote requests, customer service enquiries, and feedback.

    Payment and Billing Information

    This may include invoices, payment confirmations, billing details, transaction references, deposit records, and outstanding balances.

    We do not intentionally collect or store full card details unless processed through a secure third-party payment provider.

    Website and Technical Information

    This may include IP address, browser type, device information, pages visited, form submissions, cookies, analytics data, and website usage information.

    Supplier, Contractor, or Trade Partner Information

    If you are a subcontractor, supplier, consultant, or trade partner, we may collect your business contact details, service information, insurance details, payment information, and other information necessary to manage our working relationship.

    4. How We Collect Personal Information

    We may collect personal information when you:

    • Visit our website.
    • Submit a contact form or quote request.
    • Call, email, text, WhatsApp, or message us.
    • Schedule a site visit or consultation.
    • Send us photos, videos, floor plans, or project documents.
    • Accept a quote or sign a contract.
    • Make a payment.
    • Communicate with us during or after a project.
    • Interact with our social media pages or advertisements.
    • Work with us as a supplier, subcontractor, consultant, or trade partner.

    5. How We Use Your Personal Information

    We use personal information for the following purposes:

    • To respond to enquiries and quote requests.
    • To schedule consultations and site visits.
    • To prepare estimates, quotes, invoices, and project proposals.
    • To assess renovation requirements and project feasibility.
    • To communicate with you about your project.
    • To provide renovation, construction, repair, or related services.
    • To coordinate with subcontractors, suppliers, tradespeople, inspectors, consultants, or service providers.
    • To manage payments, deposits, balances, refunds, and accounting records.
    • To send service updates, reminders, and project-related communications.
    • To improve our website, customer service, marketing, and business operations.
    • To comply with legal, accounting, tax, insurance, and regulatory obligations.
    • To protect our legal rights, property, clients, contractors, employees, and business operations.

    6. Legal Basis for Processing Personal Information

    Depending on the circumstances, we may use your personal information because:

    • It is necessary to perform a contract with you.
    • It is necessary before entering into a contract, such as preparing a quote.
    • You have given consent, such as submitting a form or requesting information.
    • It is necessary for our legitimate business interests.
    • It is required for legal, accounting, tax, insurance, or regulatory compliance.
    • It is necessary to establish, exercise, or defend legal claims.

    7. Sharing Personal Information

    We may share personal information with trusted third parties where reasonably necessary, including:

    • Subcontractors and tradespeople.
    • Suppliers and materials providers.
    • Architects, engineers, designers, project managers, or consultants.
    • Payment processors and financial institutions.
    • IT, website, email, CRM, cloud storage, and analytics providers.
    • Insurance providers, accountants, legal advisers, or professional consultants.
    • Government, regulatory, court, or law enforcement authorities where required by law.

    We only share information that is reasonably necessary for the relevant purpose.

    8. International Transfers

    Some of our service providers may store or process information outside the Cayman Islands. Where personal information is transferred internationally, we take reasonable steps to ensure that appropriate protections are in place.

    9. Cookies and Website Analytics

    Our website may use cookies, pixels, analytics tools, and similar technologies to understand visitor activity, improve website performance, support marketing, and measure advertising effectiveness.

    Cookies may collect information such as your IP address, browser type, device type, pages viewed, and time spent on the website.

    You can usually adjust your browser settings to block or delete cookies. Some website features may not work properly if cookies are disabled.

    10. Marketing Communications

    We may send marketing communications if you have requested information, submitted a form, previously used our services, or otherwise consented to receive updates.

    You can opt out of marketing communications at any time by clicking an unsubscribe link, replying “unsubscribe,” or contacting us directly.

    We may still send important non-marketing communications related to quotes, contracts, invoices, appointments, active projects, or legal matters.

    11. How Long We Keep Personal Information

    We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

    • Provide services.
    • Manage customer relationships.
    • Maintain project records.
    • Comply with accounting, tax, insurance, legal, and regulatory requirements.
    • Resolve disputes or enforce agreements.

    Project records, invoices, contracts, and related documents may be retained for a reasonable period after completion of the project.

    12. Data Security

    We take reasonable technical, administrative, and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, disclosure, or destruction.

    However, no website, email system, internet transmission, messaging platform, or electronic storage method is completely secure. You should avoid sending highly sensitive information through unsecured channels.

    13. Your Rights

    Subject to applicable law, you may have rights to:

    • Request access to personal information we hold about you.
    • Request correction of inaccurate or incomplete personal information.
    • Request deletion of personal information where legally permitted.
    • Object to certain uses of your personal information.
    • Request restriction of processing in certain circumstances.
    • Withdraw consent where processing is based on consent.
    • Ask how your personal information is being used.

    To exercise your rights, contact us using the details below.

    14. How to Contact Us About Privacy

    To exercise your privacy rights or ask a question about this Privacy Policy, contact us at:

    Cayman Renovations
    Website: https://caymanrenovations.com
    Email: info@caymanrenovations.com
    Phone: 345-326-7604
    Address: Cannon Place, George Town, Cayman Islands

    15. Updates to This Privacy Policy

    We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised effective date.